If you encounter any problems with your AEA product or if you have application questions, first consult the resources below.
If the issue persists, please contact our customer support team through our contact form.
Troubleshooting
If you encounter any issues with your AEA product, please consult this troubleshooting guide before contacting our customer support team. If the issues persist, continue to our support page and fill out an AEA Product Repair Form.
Warranty
Please register your new AEA product to extend your warranty to a full three years on parts and labor instead of the standard one-year warranty.
Repairs
COVID-19 Precautions
To limit in-person interactions at our Pasadena shop, we ask that all repairs come via US mail or courier.
AEA Product Repairs
Our standard policy is to restore your AEA gear to its original operating specifications.
AEA Product Repair Form
Vintage and Coles Microphone Repairs
AEA services and repairs vintage ribbon microphones, Coles microphones, and vintage microphone accessories. We’ve been servicing RCA ribbons since the 70s and have many spare parts in stock and available for purchase.
Vintage and Coles Microphone Repair Form
Contact
For inquiries regarding sales, marketing, artist relations, PR, or applications, please visit our contact page.
Manuals and Specs
Microphones
KU4
KU5A
N22
N8
R44 Series
R84 Series
R88
R92
Preamps
RPQ2
RPQ500
TRP2
TRP500
Application Advice
Have a mic or preamp application question? Review our How-To articles on our site to learn how to use our mics and preamps on various sources. Use our contact form to get in touch with our support department if you have further inquiries.